Cancellation requests are generally considered only before the restaurant has accepted, prepared, shipped or dispatched the order.
Once preparation or dispatch has begun, cancellation may not be possible because food products are prepared specifically for the order.
If an order cannot be fulfilled for operational reasons or an item becomes unavailable, Thiyagu Restaurant may cancel the affected order or item and process any applicable refund according to the Refund Policy.
For assistance, contact us immediately using the Help & Support details.